The Professional Supervisor Management Program | |||||||||||||||||||||||||||
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COURSE DESCRIPTION | |||||||||||||||||||||||||||
Course Introduction:
In today’s changing workplace, many new supervisors are unsure of their roles and responsibilities. They have little experience dealing with the challenges of managing work through others. They haven’t had the opportunity to develop those critical skills of planning work, decision making, problem solving, delegation and meeting management, organizing teams, hiring new employees, training new employees, employee performance management, setting goals, observing and giving feedback, addressing performance issues, firing employees, leading their group, and communicating with their employees, their colleagues and their manager. Learning these skills can have a tremendous impact on an organization’s productivity. Delegates on will be equip to inspire employees, promote good work ethic and increased productivity.
Course Objectives:
Who Should Attend?
The course is designed for first line managers, newly appointed supervisors or existing supervisors or team leaders new to the role of supervision and those with no formal supervisory training. The course will also benefit anyone who has been in Supervisory position and needs an insight to current thinking.
Course Outline:
Course Methodology:
A variety of methodologies will be used during the course that includes: · (30%) Based on Case Studies · (30%) Techniques · (30%) Role Play · (10%) Concepts · Pre-test and Post-test · Variety of Learning Methods · Lectures · Case Studies and Self Questionaires · Group Work · Discussion · Presentation
Course Fees:
This rate includes participant’s manual, Hand-Outs, buffet lunch, coffee/tea on arrival, morning & afternoon of each day. Course Timings:
Daily Course Timings: 08:00 - 08:20 Morning Coffee / Tea 08:20 - 10:00 First Session 10:00 - 10:20 Coffee / Tea / Snacks 10:20 - 12:20 Second Session 12:20 - 13:30 Lunch Break & Prayer Break 13:30 - 15:00 Last Session |
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EMAIL: nooraldeen@ictd.ae website: www.ictd.ae |