Adjusting your management and personal styles to complement the culture of your work group and your company as a whole can be the catalyst that motivates your teams to heightened productivity.

Utilizing extensive practice in the principles of emotional intelligence, Successfully Managing People underscores the importance of self‐awareness in developing sensitivity to and better communication with others. You’ll leave this seminar well versed in the most effective methods for managing people, including dealing with difficult people, winning cooperation and trust and ensuring that your people’s values and your organization’s goals are in sync.

• Apply core management skills, tools and techniques to deliver results
• Develop a proactive customer‐focused approach
• Enhance your leadership abilities by developing emotional intelligence
• Communicate with, motivate and empower your team
• Delegate work to individuals and teams
• Develop a management vision for success

Managers wishing to broaden and improve their skill sets, those new to management, and those who wish to build their knowledge of contemporary management techniques.

Best practices of contemporary management

• Defining customer success

• Establishing a sense of direction

• Adopting a continuous improvement mindset

• Empowering people for high performance

• Knowing yourself: developing three key intrapersonal skills

• Working with others: applying integral interpersonal skills

• Responding appropriately in key situations

• Using emotional intelligence to lead by example

Recognizing key motivators

• Avoiding the top de‐motivators

• Leveraging motivators that work for everyone

• Maximizing your impact on motivation

• Identifying people's basic needs

• Recognizing and responding to generational differences

• Developing and applying a motivational strategy

Fostering commitment through effective delegation

• Creating a spirit of partnership

• Establishing a common understanding of success

• Applying a proven step‐by‐step process for delegation

• Setting group norms for yourself and your team

• How your expectations influence others

• Establishing shared purpose and mutual accountability

Amplifying individual contributions through synergistic teamwork

• Creating an environment conducive to collaboration

• Practical and productive team‐building techniques

• Developing others to achieve their potential

• Focusing performance through effective measures

• Utilizing continuous appraisal techniques

• Integrating coaching and appraisal to build performance

Starting with the end in mind – Vision

• Creating momentum and flexibility in your team

• Keeping the future in focus

• Taking action to implement your personal vision

• Challenging organizational constraint

A variety of methodologies will be used during the course that includes:

·         (30%) Based on Case Studies

·         (30%) Techniques 

·         (30%) Role Play

·         (10%) Concepts

·         Pre-test and Post-test

·         Variety of Learning Methods

·         Lectures

·         Case Studies and Self Questionaires

·         Group Work

·         Discussion

·         Presentation

This rate includes participant’s manual, Hand-Outs, buffet lunch, coffee/tea on arrival, morning & afternoon of each day.

Daily Course Timings:

    08:00 - 08:20       Morning Coffee / Tea

    08:20 - 10:00       First Session

    10:00 - 10:20       Coffee / Tea / Snacks

    10:20 - 12:20       Second Session

    12:20 - 13:30       Lunch Break & Prayer Break

    13:30 - 15:00       Last Session