Public Relation Etiquette, Protocol, Ceremonies and Dealing with VIPs

28-06-2020 - 02-07-2020 3300 أبوظبي

 

Course Introduction:

 

  • Analyze and assess the latest public relations concepts and strategies in a variety of contexts.
  • Appraise certain public relations techniques and approaches appropriately geared to the working environment of Arab institutions.
  • Practice key public relations skills relating to verbal and written communication, as well as editorial, layout and production techniques.

 

Course Objectives:

 

By the end of the program, participants will be able to:

·         Understand, and consequently apply the right attitude, at the right time with the right people,

·         Carry out him/ herself mentally, and physically

·         Reflect positive impressions

·         Attend to receptions and social gatherings as an aristocrat

·         Learn the right etiquette and protocol with celebrities,

·         Learn the proper table manners.

·         Planning and orchestrating V.I.P. visits, meetings, ceremonies, and special events

·         Precedence, Titles and Forms of Address.

·         Protocol Event Planning Process

·         Becoming a strategic asset using your finely honed talents to enhance business relationships.

 

Who Should Attend?

 

  • Office managers of CEOs / General Managers and executive secretaries at high-ranking staff offices.
  • Government and Industry Protocol Officers
  • Embassy Personnel
  • Government Relations, International Marketing and Sales Representatives
  • Meeting and Special Event Planners
  • International Corporate and Government Representatives
  • Private Consultants

 

Course Outline:

 

General manners:

  • Key words
  • When angry
  • Apology
  • Borrowing
  • Accepting compliments
  • Criticism
  • Giving praise
  • Sharing
  • Presents and gifts

 

Irritating manners:

  • Gossiping
  • Punctuality
  • Personal hygiene practices
  • Yawning, coughing, and sneezing
  • Eating, drinking in public
  •  Telephone manners

 

Building your image:

  • Smiling
  • • Using names
  • Giving full attention
  • Avoiding arguments
  • Saying NO, gently
  • Being a good audience
  • Making suggestions
  • Admit your mistakes
  • Be a slave to your word

 

Managing V.I.P’s:

  • V.I.P. visits
  • Meetings
  • Ceremonies
  • Special events
  • Responsibilities
  • 1st impressions
  • Listening skill

 

Course Methodology:

 

A variety of methodologies will be used during the course that includes:

·         (30%) Based on Case Studies

·         (30%) Techniques 

·         (30%) Role Play

·         (10%) Concepts

·         Pre-test and Post-test

·         Variety of Learning Methods

·         Lectures

·         Case Studies and Self Questionaires

·         Group Work

·         Discussion

·         Presentation

 

Course Fees:

 

This rate includes participant’s manual, Hand-Outs, buffet lunch, coffee/tea on arrival, morning & afternoon of each day.

 

Course Timings:

 

Daily Course Timings:

    08:00 - 08:20       Morning Coffee / Tea

    08:20 - 10:00       First Session

    10:00 - 10:20       Coffee / Tea / Snacks

    10:20 - 12:20       Second Session

    12:20 - 13:30       Lunch Break & Prayer Break

    13:30 - 15:00       Last Session

بحسب مواضيع الدورات
2020
Training Plan
الاعتماد

Global Innovation Institute

مركز أبوظبي…

معهد إدارة…

EFQM

معهد البترول…

جمعية اللحام…

الجمعية الامريكية…

DWA - الجمعية…

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ICML: International…

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