Improving Productivity Through Quality & Cost Reduction

13-10-2019 - 17-10-2019 3300 Dubai


Course Introduction:


How do organizations improve productivity? What is productivity to start with? This course presents best practices on how to boost productivity by focusing on quality and cost saving initiatives. Best practices and tools from organizations that implemented quality methodologies to improve their processes and achieve faster cycle times, lesser defects and simplified operations will be shared with participants. Participants will also learn how to apply these practices in their organizations and understand how to manage change. They will master the skills to leverage the existing culture to their advantage by creating a burning platform and moving the organization into a new mindset. This course is critical for every organization aiming to save cost and become more efficient and productive.


Course Objectives:


By the end of the course, participants will be able to:

·         Define productivity and various types of organizational waste

·         Identify areas of poor productivity due to poor quality and suggest ways to increase effectiveness and efficiency

·         Justify and apply quality improvement tools and techniques in order to improve productivity

·         Apply several cost reduction strategies in order to meet changing global, statutory and market conditions

·         Recognize and apply measuring initiatives and set targets in order to improve productivity


Who Should Attend?


Managers, supervisors and all those who are responsible for, or indirectly involved in, a cost or profit center or a quality improvement function.


Course Outline:



·         Definitions

·         Process based view

·         Productivity limitations

·         The 'Muda' factor

·         Eight types of waste

·         Cost of poor quality



·         Quality defined

·         Avoiding wastage and adding value to the customer

·         Cost reduction strategies

·         Cornerstones of quality

·         Setting up a cost reduction program

·         Cost savings project selection roadmap

·         Barriers to cost reduction programs

·         The resistance psychology in humans

·         The role of suggestion schemes



·         Productivity improvement project road map

·         Tool selection

·         Brainstorming

·         Pareto

·         How-how method

·         Why-why method

·         Ishikawa fish-bone diagram

·         Six Sigma

·         Lean principles

·         Non value added analysis

·         Re-engineering

·         The 'Focus' method



·         Goals and questions around productivity

·         Streamlining the organization

·         The 'ESSA' method

·         Savings in utilities, material and services costs

·         Barriers to a cost cutting program

·         140 ideas to cut costs



·         Key performance indicators

·         Types of measures

·         Setting targets for cost reduction

·         Benchmarking

·         Types of benchmarking

·         The balanced scorecard

·         The dashboard


Course Methodology:


A variety of methodologies will be used during the course that includes:

·         (30%) Based on Case Studies

·         (30%) Techniques 

·         (30%) Role Play

·         (10%) Concepts

·         Pre-test and Post-test

·         Variety of Learning Methods

·         Lectures

·         Case Studies and Self Questionaires

·         Group Work

·         Discussion

·         Presentation


Course Fees:


This rate includes participant’s manual, Hand-Outs, buffet lunch, coffee/tea on arrival, morning & afternoon of each day.


Course Timings:


Daily Course Timings:

    08:00 - 08:20       Morning Coffee / Tea

    08:20 - 10:00       First Session

    10:00 - 10:20       Coffee / Tea / Snacks

    10:20 - 12:20       Second Session

    12:20 - 13:30       Lunch Break & Prayer Break

    13:30 - 15:00       Last Session

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