Customer Service and Communication Skills

Code Course Title Location Start Date End Date Details
CS101 Advanced Communication Skills Dubai 08-01-2017 12-01-2017 View Details
CS100 Business Writing Skills Dubai 08-01-2017 12-01-2017 View Details
CS100 Business Writing Skills Dubai 08-01-2017 19-01-2017 View Details
CS166 Customer Service Mindset Dubai 08-01-2017 12-01-2017 View Details
CS136 Presentation Skills (ILM) Dubai 15-01-2017 19-01-2017 View Details
CS101 Advanced Communication Skills Dubai 15-01-2017 26-01-2017 View Details
CS117 Customer Service (ILM) Dubai 15-01-2017 19-01-2017 View Details
CS102 Interpersonal Communication Skills Doha 15-01-2017 19-01-2017 View Details
CS105 Advanced Presentation Skills Dubai 22-01-2017 26-01-2017 View Details
CS104 Advanced Business Writing Skills Doha 22-01-2017 26-01-2017 View Details
CS172 Selling Skills for Customer Service Dubai 22-01-2017 26-01-2017 View Details
CS108 Excellence in Customer Service Abu Dhabi 29-01-2017 02-02-2017 View Details
CS107 Making Powerful Presentations Dubai 29-01-2017 02-02-2017 View Details
CS103 Organizational and Departmental Communication Abu Dhabi 29-01-2017 09-02-2017 View Details
CS106 Technical Report Writing Istanbul 29-01-2017 02-02-2017 View Details
CS102 Interpersonal Communication Skills Doha 02-02-2017 02-02-2017 View Details
CS110 Certified Customer Service Professional Dubai 05-02-2017 09-02-2017 View Details
CS111 Customer Satisfaction and Loyalty: Strategies and Measurement Abu Dhabi 05-02-2017 09-02-2017 View Details
CS109 The Customer Complaint System: A Tool for Customer Service Improvement Dubai 05-02-2017 09-02-2017 View Details
CS104 Advanced Business Writing Skills Muscat 05-02-2017 16-02-2017 View Details
CS112 Customer Service Management Al Khobar 12-02-2017 16-02-2017 View Details
CS105 Advanced Presentation Skills Dubai 12-02-2017 23-02-2017 View Details
CS175 Maximizing Customer Satisfaction in a Technical Environment Dubai 12-02-2017 16-02-2017 View Details
CS113 Customer Focused Management Abu Dhabi 12-02-2017 16-02-2017 View Details
CS122 Telephone Etiquette and Customer Care Kuala Lumpur 19-02-2017 23-02-2017 View Details
CS106 Technical Report Writing Istanbul 19-02-2017 02-03-2017 View Details
CS114 Improve Your Telephone Skills - 'How To Win & Keep Customers' Kuwait 19-02-2017 23-02-2017 View Details
CS116 Professional Business Communication Abu Dhabi 19-02-2017 23-02-2017 View Details
CS181 Establishing and Managing a Contact Centre and Help Desk Dubai 19-02-2017 23-02-2017 View Details
CS107 Making Powerful Presentations Dubai 26-02-2017 09-03-2017 View Details
CS118 Communication and Interpersonal Skills Dubai 26-02-2017 02-03-2017 View Details
CS143 Strategic Internal Communications Dubai 26-02-2017 02-03-2017 View Details
CS105 Advanced Presentation Skills Abu Dhabi 26-02-2017 02-03-2017 View Details
CS106 Technical Report Writing Dubai 26-02-2017 02-03-2017 View Details
CS121 Speed Reading Dubai 05-03-2017 09-03-2017 View Details
CS136 Presentation Skills (ILM) Kuala Lumpur 05-03-2017 09-03-2017 View Details
CS108 Excellence in Customer Service Abu Dhabi 05-03-2017 16-03-2017 View Details
CS136 Presentation Skills (ILM) Kuala Lumpur 05-03-2017 09-03-2017 View Details
CS117 Customer Service (ILM) Kuala Lumpur 05-03-2017 09-03-2017 View Details
CS186 Etiquette for Excellent Customer Service Abu Dhabi 12-03-2017 16-03-2017 View Details
CS124 High Performance Road Map to Customer Service Excellence Muscat 12-03-2017 16-03-2017 View Details
CS109 The Customer Complaint System: A Tool for Customer Service Improvement Dubai 12-03-2017 23-03-2017 View Details
CS123 Creative and Innovative Internal Customer Services Abu Dhabi 12-03-2017 16-03-2017 View Details
CS195 Advanced Customer Service Management Dubai 19-03-2017 23-03-2017 View Details
CS110 Certified Customer Service Professional Dubai 19-03-2017 30-03-2017 View Details
CS126 Communication in Crisis Istanbul 19-03-2017 23-03-2017 View Details
CS125 How to Create a Customer Service Mindset Dubai 19-03-2017 23-03-2017 View Details
CS115 Telephone Skills and Customer Care London 26-03-2017 30-03-2017 View Details
CS190 Customer Centric Development Dubai 26-03-2017 30-03-2017 View Details
CS111 Customer Satisfaction and Loyalty: Strategies and Measurement Abu Dhabi 26-03-2017 06-04-2017 View Details
CS127 Advanced Customer Relationship Management Dubai 26-03-2017 30-03-2017 View Details
CS200 Developing Customer Service Abu Dhabi 02-04-2017 06-04-2017 View Details
CS129 Managing Customer Services and Dealing With Difficult Behavior  Dubai 02-04-2017 06-04-2017 View Details
CS128 Improving Customer Care/Service Abu Dhabi 02-04-2017 06-04-2017 View Details
CS190 Customer Centric Development Al Khobar 02-04-2017 13-04-2017 View Details
CS132 Communication Skills: Results through Collaboration Al Khobar 09-04-2017 13-04-2017 View Details
CS133 Effective Communication and Inspirational Presentations Abu Dhabi 09-04-2017 13-04-2017 View Details
CS112 Customer Service Management Al Khobar 09-04-2017 20-04-2017 View Details
CS130 Effective Communication & Teamwork Management Skills Dubai 09-04-2017 13-04-2017 View Details
CS102 Interpersonal Communication Skills Abu Dhabi 16-04-2017 20-04-2017 View Details
CS145 Creating Powerful Relationships Through Networking Dubai 16-04-2017 20-04-2017 View Details
CS135 Communication Skills and Positive Engagement with Others Kuala Lumpur 16-04-2017 20-04-2017 View Details
CS134 The Active Communication Skills Kuwait 16-04-2017 20-04-2017 View Details
CS138 Senior Level Communication Skills Dubai 30-04-2017 04-05-2017 View Details
CS113 Customer Focused Management Abu Dhabi 30-04-2017 11-05-2017 View Details
CS137 Better Communication Skills at Work Dubai 30-04-2017 04-05-2017 View Details
CS104 Advanced Business Writing Skills Dubai 30-04-2017 04-05-2017 View Details
CS139 Moderation Techniques Abu Dhabi 07-05-2017 11-05-2017 View Details
CS114 Improve Your Telephone Skills - 'How To Win & Keep Customers' Kuwait 07-05-2017 18-05-2017 View Details
CS100 Business Writing Skills Abu Dhabi 07-05-2017 11-05-2017 View Details
CS106 Technical Report Writing Dubai 07-05-2017 11-05-2017 View Details
CS115 Telephone Skills and Customer Care Kuala Lumpur 14-05-2017 25-05-2017 View Details
CS140 Assertiveness Skills and Dealing with Difficult Situations Dubai 14-05-2017 18-05-2017 View Details
CS203 Managing Customer Service Abu Dhabi 14-05-2017 18-05-2017 View Details
CS146 Developing Effective Telephone Skills Istanbul 14-05-2017 18-05-2017 View Details
CS147 Creative & Innovative Problem Solving Dubai 21-05-2017 25-05-2017 View Details
CS142 Achieving Excellence in Customer Service Doha 21-05-2017 25-05-2017 View Details
CS141 Communication Skills and the Art of Public Discourse Dubai 21-05-2017 25-05-2017 View Details
CS195 Advanced Customer Service Management Abu Dhabi 02-07-2017 06-07-2017 View Details
CS116 Professional Business Communication Abu Dhabi 02-07-2017 13-07-2017 View Details
CS181 Establishing and Managing a Contact Centre and Help Desk Dubai 02-07-2017 06-07-2017 View Details
CS144 Creating a Service Culture: Strategies and Tactics for Creating an Environment of Excellence Muscat 02-07-2017 06-07-2017 View Details
CS112 Customer Service Management Abu Dhabi 09-07-2017 13-07-2017 View Details
CS120 Professional Business Correspondence Dubai 09-07-2017 20-07-2017 View Details
CS148 Customer Service Excellence: How to Win and Keep Customers Abu Dhabi 09-07-2017 13-07-2017 View Details
CS114 Improve Your Telephone Skills - 'How To Win & Keep Customers' Dubai 09-07-2017 13-07-2017 View Details
CS126 Communication in Crisis Dubai 16-07-2017 20-07-2017 View Details
CS150 Events & Facilities Management Dubai 16-07-2017 20-07-2017 View Details
CS143 Strategic Internal Communications Dubai 16-07-2017 20-07-2017 View Details
CS118 Communication and Interpersonal Skills Dubai 16-07-2017 27-07-2017 View Details
CS152 Writing for Results Al Khobar 23-07-2017 27-07-2017 View Details
CS119 Report Writing Dubai 23-07-2017 03-08-2017 View Details
CS122 Telephone Etiquette and Customer Care Abu Dhabi 23-07-2017 27-07-2017 View Details
CS151 Professional Written Communication Abu Dhabi 23-07-2017 27-07-2017 View Details
CS124 High Performance Road Map to Customer Service Excellence Dubai 30-07-2017 03-08-2017 View Details
CS153 Developing World Class Customer Services: As a Competetive Strategy Abu Dhabi 30-07-2017 03-08-2017 View Details
CS115 Telephone Skills and Customer Care Abu Dhabi 30-07-2017 03-08-2017 View Details
CS155 Writing Effective Reports Kuala Lumpur 06-08-2017 10-08-2017 View Details
CS154 Customer Orientation & Communication Skills Kuwait 06-08-2017 10-08-2017 View Details
CS134 The Active Communication Skills Dubai 06-08-2017 10-08-2017 View Details
CS121 Speed Reading Dubai 06-08-2017 17-08-2017 View Details
CS158 Influence Skills: Getting Results without Direct Authority Dubai 13-08-2017 17-08-2017 View Details
CS125 How to Create a Customer Service Mindset Dubai 13-08-2017 24-08-2017 View Details
CS156 Writing Effectively Briefing Notes Abu Dhabi 13-08-2017 17-08-2017 View Details
CS132 Communication Skills: Results through Collaboration Abu Dhabi 13-08-2017 17-08-2017 View Details
CS159 Responding to Conflict: Creating Resolution and Cooperation Abu Dhabi 20-08-2017 24-08-2017 View Details
CS160 Assertiveness Skills: Communicating with Authority and Impact Dubai 20-08-2017 24-08-2017 View Details
CS115 Telephone Skills and Customer Care Abu Dhabi 20-08-2017 24-08-2017 View Details
CS162 Managing Difficult and Demanding Customers Doha 10-09-2017 14-09-2017 View Details
CS163 Effective Communication and Influencing Others Abu Dhabi 10-09-2017 14-09-2017 View Details
CS126 Communication in Crisis Istanbul 10-09-2017 21-09-2017 View Details
CS161 Certified Customer Service Executive Dubai 10-09-2017 14-09-2017 View Details
CS165 Customer Service Excellence: How to Deliver Exceptional Value in Today's Busy Customer Dubai 17-09-2017 21-09-2017 View Details
CS164 Implementing and Managing a Customer Complaint System Muscat 17-09-2017 21-09-2017 View Details
CS137 Better Communication Skills at Work London 17-09-2017 21-09-2017 View Details
CS127 Advanced Customer Relationship Management Dubai 17-09-2017 28-09-2017 View Details
CS166 Customer Service Mindset Istanbul 24-09-2017 28-09-2017 View Details
CS167 Reignite Your Passion for Customer Service Excellence Dubai 24-09-2017 28-09-2017 View Details
CS128 Improving Customer Care/Service Abu Dhabi 24-09-2017 05-10-2017 View Details
CS142 Achieving Excellence in Customer Service Abu Dhabi 24-09-2017 28-09-2017 View Details
CS123 Creative and Innovative Internal Customer Services Abu Dhabi 01-10-2017 12-10-2017 View Details
CS117 Customer Service (ILM) Abu Dhabi 01-10-2017 05-10-2017 View Details
CS168 Effective Customer Care and Dealing with Different Customer Abu Dhabi 01-10-2017 05-10-2017 View Details
CS130 Effective Communication & Teamwork Management Skills Dubai 08-10-2017 19-10-2017 View Details
CS169 Handling Customers Professionally Dubai 08-10-2017 12-10-2017 View Details
CS170 Customer Service for Credit Control Dubai 08-10-2017 12-10-2017 View Details
CS135 Communication Skills and Positive Engagement with Others Dubai 08-10-2017 12-10-2017 View Details
CS173 The Power of Customer Service – an Intensive Development Program Abu Dhabi 15-10-2017 19-10-2017 View Details
CS131 Leadership, Communication & Interpersonal Skills: Leadership Through Self Mastery Abu Dhabi 15-10-2017 26-10-2017 View Details
CS172 Selling Skills for Customer Service Al Khobar 15-10-2017 19-10-2017 View Details
CS171 Advanced Customer Service Management at the Work Place Abu Dhabi 15-10-2017 19-10-2017 View Details
CS174 Leadership & Communication Kuwait 15-10-2017 19-10-2017 View Details
CS146 Developing Effective Telephone Skills Dubai 22-10-2017 26-10-2017 View Details
CS132 Communication Skills: Results through Collaboration Al Khobar 22-10-2017 02-11-2017 View Details
CS175 Maximizing Customer Satisfaction in a Technical Environment Kuala Lumpur 22-10-2017 26-10-2017 View Details
CS176 Delivering Exceptional Client Services: How to Build Lasting Partnerships Abu Dhabi 22-10-2017 26-10-2017 View Details
CS177 Customer Service Essentials: Basic Skills for Serving Others Dubai 22-10-2017 26-10-2017 View Details
CS179 Customer Relationship Management (CRM) Abu Dhabi 29-10-2017 02-11-2017 View Details
CS178 Building Customer Relationship Dubai 29-10-2017 02-11-2017 View Details
CS183 Customer Service Managing Relationships Abu Dhabi 29-10-2017 02-11-2017 View Details
CS182 Customer Service Perspective Doha 29-10-2017 02-11-2017 View Details
CS144 Creating a Service Culture: Strategies and Tactics for Creating an Environment of Excellence Abu Dhabi 05-11-2017 09-11-2017 View Details
CS124 High Performance Road Map to Customer Service Excellence Muscat 05-11-2017 16-11-2017 View Details
CS152 Writing for Results Abu Dhabi 05-11-2017 09-11-2017 View Details
CS185 Customer Focus in Business Markets Dubai 05-11-2017 09-11-2017 View Details
CS186 Etiquette for Excellent Customer Service Istanbul 05-11-2017 09-11-2017 View Details
CS187 Advanced Customer Satisfaction Measurement Dubai 12-11-2017 16-11-2017 View Details
CS181 Establishing and Managing a Contact Centre and Help Desk Dubai 12-11-2017 16-11-2017 View Details
CS164 Implementing and Managing a Customer Complaint System Abu Dhabi 12-11-2017 16-11-2017 View Details
CS104 Advanced Business Writing Skills Dubai 12-11-2017 16-11-2017 View Details
CS129 Managing Customer Services and Dealing With Difficult Behavior  Dubai 12-11-2017 16-11-2017 View Details
CS122 Telephone Etiquette and Customer Care Doha 12-11-2017 23-11-2017 View Details
CS190 Customer Centric Development Dubai 12-11-2017 16-11-2017 View Details
CS123 Creative and Innovative Internal Customer Services Abu Dhabi 12-11-2017 16-11-2017 View Details
CS137 Better Communication Skills at Work Dubai 19-11-2017 23-11-2017 View Details
CS143 Strategic Internal Communications Dubai 19-11-2017 23-11-2017 View Details
CS193 Certified Customer Service Manager Abu Dhabi 19-11-2017 23-11-2017 View Details
CS133 Effective Communication and Inspirational Presentations Abu Dhabi 03-12-2017 14-12-2017 View Details
CS134 The Active Communication Skills Kuwait 10-12-2017 21-12-2017 View Details
CS135 Communication Skills and Positive Engagement with Others Kuala Lumpur 10-12-2017 21-12-2017 View Details
Courses By Category
2016
Training Plan
Approved Provider

Project Management Institute,…

ICML: International…

EFQM

Institute of Leadership…

DWA - German Association…

American Petroleum Institute…

American Welding Society…

The American Society…

International Accreditation…

Abu Dhabi Centre for…

General Electric International…

Our Clients