Customer Service and Communication Skills

Code Course Title Location Start Date End Date Details
CS190 Customer Centric Development Dubai 11-11-2018 15-11-2018 View Details
CS154 Customer Orientation & Communication Skills Dubai 25-11-2018 29-11-2018 View Details
CS136 Presentation Skills (ILM) Istanbul 25-11-2018 29-11-2018 View Details
CS197 Body Language and Customer Service Dubai 25-11-2018 29-11-2018 View Details
CS181 Establishing and Managing a Contact Centre and Help Desk Dubai 25-11-2018 29-11-2018 View Details
CS199 Customer Service and Communication Skills Abu Dhabi 09-12-2018 13-12-2018 View Details
CS143 Strategic Internal Communications Dubai 09-12-2018 13-12-2018 View Details
CS137 Better Communication Skills at Work Dubai 09-12-2018 20-12-2018 View Details
CS155 Writing Effective Reports Dubai 09-12-2018 13-12-2018 View Details
CS188 Measuring and Managing Customer Satisfaction Dubai 09-12-2018 13-12-2018 View Details
CS179 Customer Relationship Management (CRM) Dubai 09-12-2018 13-12-2018 View Details
CS117 Customer Service (ILM) Istanbul 09-12-2018 13-12-2018 View Details
CS203 Managing Customer Service Kuala Lumpur 16-12-2018 20-12-2018 View Details
CS200 Developing Customer Service Istanbul 16-12-2018 20-12-2018 View Details
CS201 Excellent Customer Service Abu Dhabi 16-12-2018 20-12-2018 View Details
CS138 Communication Skills: Senior Level Dubai 16-12-2018 27-12-2018 View Details
CS202 How to Achieve Better Customer Service Abu Dhabi 16-12-2018 20-12-2018 View Details
CS162 Managing Difficult and Demanding Customers Dubai 23-12-2018 27-12-2018 View Details
CS206 Managing Service Quality and Customer Satisfaction Abu Dhabi 23-12-2018 27-12-2018 View Details
CS205 High Impact Communication Skills Dubai 23-12-2018 27-12-2018 View Details
CS189 Client Management Strategies for Retention & Growth Dubai 23-12-2018 27-12-2018 View Details
CS195 Advanced Customer Service Management London 23-12-2018 27-12-2018 View Details
CS166 Customer Service Mindset Dubai 06-01-2019 10-01-2019 View Details
CS100 Business Writing Skills Dubai 06-01-2019 17-01-2019 View Details
CS100 Business Writing Skills Dubai 06-01-2019 10-01-2019 View Details
CS102 Interpersonal Communication Skills Dubai 13-01-2019 17-01-2019 View Details
CS101 Advanced Communication Skills Dubai 13-01-2019 24-01-2019 View Details
CS188 Measuring and Managing Customer Satisfaction Dubai 13-01-2019 17-01-2019 View Details
CS101 Advanced Communication Skills Dubai 13-01-2019 17-01-2019 View Details
CS117 Customer Service (ILM) Dubai 20-01-2019 24-01-2019 View Details
CS102 Interpersonal Communication Skills Dubai 20-01-2019 31-01-2019 View Details
CS103 Organizational and Departmental Communication Abu Dhabi 20-01-2019 31-01-2019 View Details
CS136 Presentation Skills (ILM) Dubai 24-01-2019 28-01-2019 View Details
CS104 Advanced Business Writing Skills Dubai 27-01-2019 31-01-2019 View Details
CS104 Advanced Business Writing Skills Muscat 27-01-2019 07-02-2019 View Details
CS105 Advanced Presentation Skills Dubai 27-01-2019 07-02-2019 View Details
CS172 Selling Skills for Customer Service Dubai 27-01-2019 31-01-2019 View Details
CS106 Technical Report Writing Istanbul 03-02-2019 07-02-2019 View Details
CS105 Advanced Presentation Skills Dubai 03-02-2019 07-02-2019 View Details
CS107 Making Powerful Presentations Dubai 10-02-2019 21-02-2019 View Details
CS108 Excellence in Customer Service Abu Dhabi 10-02-2019 14-02-2019 View Details
CS107 Making Powerful Presentations Dubai 10-02-2019 14-02-2019 View Details
CS109 The Customer Complaint System: A Tool for Customer Service Improvement Dubai 17-02-2019 21-02-2019 View Details
CS108 Excellence in Customer Service Abu Dhabi 17-02-2019 28-02-2019 View Details
CS110 Certified Customer Service Professional Dubai 17-02-2019 21-02-2019 View Details
CS109 The Customer Complaint System: A Tool for Customer Service Improvement Dubai 17-02-2019 28-02-2019 View Details
CS111 Customer Satisfaction and Loyalty: Strategies and Measurement Abu Dhabi 24-02-2019 28-02-2019 View Details
CS112 Customer Service Management Al Khobar 24-02-2019 28-02-2019 View Details
CS189 Client Management Strategies for Retention & Growth Dubai 03-03-2019 07-03-2019 View Details
CS175 Maximizing Customer Satisfaction in a Technical Environment Dubai 03-03-2019 07-03-2019 View Details
CS181 Establishing and Managing a Contact Centre and Help Desk Dubai 03-03-2019 07-03-2019 View Details
CS110 Certified Customer Service Professional Dubai 03-03-2019 14-03-2019 View Details
CS113 Customer Focused Management Abu Dhabi 03-03-2019 07-03-2019 View Details
CS190 Customer Centric Development Al Khobar 10-03-2019 21-03-2019 View Details
CS143 Strategic Internal Communications Dubai 10-03-2019 14-03-2019 View Details
CS122 Telephone Etiquette and Customer Care Kuala Lumpur 10-03-2019 14-03-2019 View Details
CS114 Improve Your Telephone Skills - 'How To Win & Keep Customers' Kuwait 10-03-2019 14-03-2019 View Details
CS111 Customer Satisfaction and Loyalty: Strategies and Measurement Abu Dhabi 10-03-2019 21-03-2019 View Details
CS116 Professional Business Communication Abu Dhabi 17-03-2019 21-03-2019 View Details
CS112 Customer Service Management Al Khobar 17-03-2019 28-03-2019 View Details
CS113 Customer Focused Management Abu Dhabi 17-03-2019 28-03-2019 View Details
CS118 Communication and Interpersonal Skills Dubai 17-03-2019 21-03-2019 View Details
CS105 Advanced Presentation Skills Dubai 17-03-2019 21-03-2019 View Details
CS106 Technical Report Writing Dubai 24-03-2019 28-03-2019 View Details
CS136 Presentation Skills (ILM) Kuala Lumpur 24-03-2019 28-03-2019 View Details
CS117 Customer Service (ILM) Kuala Lumpur 24-03-2019 28-03-2019 View Details
CS121 Speed Reading Dubai 24-03-2019 28-03-2019 View Details
CS101 Advanced Communication Skills Abu Dhabi 24-03-2019 28-03-2019 View Details
CS123 Creative and Innovative Internal Customer Services Abu Dhabi 07-04-2019 11-04-2019 View Details
CS124 High Performance Road Map to Customer Service Excellence Muscat 07-04-2019 11-04-2019 View Details
CS114 Improve Your Telephone Skills - 'How To Win & Keep Customers' Kuwait 07-04-2019 18-04-2019 View Details
CS186 Etiquette for Excellent Customer Service Abu Dhabi 07-04-2019 11-04-2019 View Details
CS115 Telephone Skills and Customer Care Kuala Lumpur 14-04-2019 25-04-2019 View Details
CS195 Advanced Customer Service Management Dubai 14-04-2019 18-04-2019 View Details
CS126 Communication in Crisis Istanbul 14-04-2019 18-04-2019 View Details
CS125 How to Create a Customer Service Mindset Dubai 14-04-2019 18-04-2019 View Details
CS190 Customer Centric Development Dubai 21-04-2019 25-04-2019 View Details
CS128 Improving Customer Care/Service Abu Dhabi 21-04-2019 25-04-2019 View Details
CS120 Professional Business Correspondence Dubai 21-04-2019 02-05-2019 View Details
CS116 Professional Business Communication Abu Dhabi 21-04-2019 02-05-2019 View Details
CS115 Telephone Skills and Customer Care London 21-04-2019 25-04-2019 View Details
CS127 Advanced Customer Relationship Management Dubai 21-04-2019 25-04-2019 View Details
CS133 Effective Communication and Inspirational Presentations Abu Dhabi 28-04-2019 02-05-2019 View Details
CS130 Effective Communication & Teamwork Management Skills Dubai 28-04-2019 02-05-2019 View Details
CS129 Managing Customer Services and Dealing With Difficult Behavior  Dubai 28-04-2019 02-05-2019 View Details
CS132 Communication Skills: Results through Collaboration Al Khobar 28-04-2019 02-05-2019 View Details
CS200 Developing Customer Service Abu Dhabi 28-04-2019 02-05-2019 View Details
CS134 The Active Communication Skills Kuwait 09-06-2019 13-06-2019 View Details
CS118 Communication and Interpersonal Skills Dubai 09-06-2019 20-06-2019 View Details
CS102 Interpersonal Communication Skills Abu Dhabi 09-06-2019 13-06-2019 View Details
CS145 Creating Powerful Relationships Through Networking Dubai 09-06-2019 13-06-2019 View Details
CS135 Communication Skills and Positive Engagement with Others Kuala Lumpur 09-06-2019 13-06-2019 View Details
CS100 Business Writing Skills Abu Dhabi 16-06-2019 20-06-2019 View Details
CS137 Better Communication Skills at Work Dubai 16-06-2019 20-06-2019 View Details
CS106 Technical Report Writing Istanbul 16-06-2019 27-06-2019 View Details
CS104 Advanced Business Writing Skills Abu Dhabi 16-06-2019 20-06-2019 View Details
CS119 Report Writing Dubai 16-06-2019 27-06-2019 View Details
CS138 Communication Skills: Senior Level Dubai 16-06-2019 20-06-2019 View Details
CS146 Developing Effective Telephone Skills Istanbul 23-06-2019 27-06-2019 View Details
CS106 Technical Report Writing Dubai 23-06-2019 27-06-2019 View Details
CS181 Establishing and Managing a Contact Centre and Help Desk Dubai 23-06-2019 27-06-2019 View Details
CS140 Assertiveness Skills and Dealing with Difficult Situations Dubai 23-06-2019 27-06-2019 View Details
CS139 Moderation Techniques Abu Dhabi 23-06-2019 27-06-2019 View Details
CS147 Creative & Innovative Problem Solving Dubai 30-06-2019 04-07-2019 View Details
CS121 Speed Reading Dubai 30-06-2019 11-07-2019 View Details
CS141 Communication Skills and the Art of Public Discourse Dubai 30-06-2019 04-07-2019 View Details
CS203 Managing Customer Service Abu Dhabi 30-06-2019 04-07-2019 View Details
CS142 Achieving Excellence in Customer Service Dubai 30-06-2019 04-07-2019 View Details
CS148 Customer Service Excellence: How to Win and Keep Customers Abu Dhabi 07-07-2019 11-07-2019 View Details
CS144 Creating a Service Culture: Strategies and Tactics for Creating an Environment of Excellence Muscat 07-07-2019 11-07-2019 View Details
CS114 Improve Your Telephone Skills - 'How To Win & Keep Customers' Dubai 07-07-2019 11-07-2019 View Details
CS125 How to Create a Customer Service Mindset Dubai 07-07-2019 18-07-2019 View Details
CS195 Advanced Customer Service Management Abu Dhabi 07-07-2019 11-07-2019 View Details
CS126 Communication in Crisis Istanbul 14-07-2019 25-07-2019 View Details
CS126 Communication in Crisis Dubai 14-07-2019 18-07-2019 View Details
CS122 Telephone Etiquette and Customer Care Abu Dhabi 14-07-2019 18-07-2019 View Details
CS150 Events & Facilities Management Dubai 14-07-2019 18-07-2019 View Details
CS112 Customer Service Management Abu Dhabi 14-07-2019 18-07-2019 View Details
CS143 Strategic Internal Communications Dubai 14-07-2019 18-07-2019 View Details
CS124 High Performance Road Map to Customer Service Excellence Dubai 21-07-2019 25-07-2019 View Details
CS153 Developing World Class Customer Services: As a Competetive Strategy Abu Dhabi 21-07-2019 25-07-2019 View Details
CS127 Advanced Customer Relationship Management Dubai 21-07-2019 01-08-2019 View Details
CS152 Writing for Results Al Khobar 21-07-2019 25-07-2019 View Details
CS188 Measuring and Managing Customer Satisfaction Dubai 21-07-2019 25-07-2019 View Details
CS151 Professional Written Communication Abu Dhabi 21-07-2019 25-07-2019 View Details
CS128 Improving Customer Care/Service Abu Dhabi 28-07-2019 08-08-2019 View Details
CS155 Writing Effective Reports Kuala Lumpur 28-07-2019 01-08-2019 View Details
CS134 The Active Communication Skills Dubai 28-07-2019 01-08-2019 View Details
CS154 Customer Orientation & Communication Skills Kuwait 28-07-2019 01-08-2019 View Details
CS115 Telephone Skills and Customer Care Abu Dhabi 28-07-2019 01-08-2019 View Details
CS189 Client Management Strategies for Retention & Growth Abu Dhabi 28-07-2019 01-08-2019 View Details
CS132 Communication Skills: Results through Collaboration Abu Dhabi 04-08-2019 08-08-2019 View Details
CS159 Responding to Conflict: Creating Resolution and Cooperation Abu Dhabi 04-08-2019 08-08-2019 View Details
CS158 Influence Skills: Getting Results without Direct Authority Dubai 04-08-2019 08-08-2019 View Details
CS156 Writing Effectively Briefing Notes Abu Dhabi 04-08-2019 08-08-2019 View Details
CS123 Creative and Innovative Internal Customer Services Abu Dhabi 18-08-2019 29-08-2019 View Details
CS115 Telephone Skills and Customer Care Abu Dhabi 18-08-2019 22-08-2019 View Details
CS160 Assertiveness Skills: Communicating with Authority and Impact Dubai 18-08-2019 22-08-2019 View Details
CS161 Certified Customer Service Executive Dubai 18-08-2019 22-08-2019 View Details
CS162 Managing Difficult and Demanding Customers Dubai 25-08-2019 29-08-2019 View Details
CS163 Effective Communication and Influencing Others Abu Dhabi 25-08-2019 29-08-2019 View Details
CS165 Customer Service Excellence: How to Deliver Exceptional Value in Today's Busy Customer Dubai 08-09-2019 12-09-2019 View Details
CS137 Better Communication Skills at Work London 08-09-2019 12-09-2019 View Details
CS130 Effective Communication & Teamwork Management Skills Dubai 08-09-2019 19-09-2019 View Details
CS164 Implementing and Managing a Customer Complaint System Muscat 08-09-2019 12-09-2019 View Details
CS142 Achieving Excellence in Customer Service Abu Dhabi 15-09-2019 19-09-2019 View Details
CS166 Customer Service Mindset Istanbul 15-09-2019 19-09-2019 View Details
CS136 Presentation Skills (ILM) Kuala Lumpur 15-09-2019 19-09-2019 View Details
CS131 Leadership, Communication & Interpersonal Skills: Leadership Through Self Mastery Abu Dhabi 15-09-2019 26-09-2019 View Details
CS167 Reignite Your Passion for Customer Service Excellence Dubai 15-09-2019 19-09-2019 View Details
CS135 Communication Skills and Positive Engagement with Others Dubai 22-09-2019 26-09-2019 View Details
CS132 Communication Skills: Results through Collaboration Al Khobar 22-09-2019 03-10-2019 View Details
CS117 Customer Service (ILM) Abu Dhabi 22-09-2019 26-09-2019 View Details
CS169 Handling Customers Professionally Dubai 22-09-2019 26-09-2019 View Details
CS168 Effective Customer Care and Dealing with Different Customer Abu Dhabi 22-09-2019 26-09-2019 View Details
CS170 Customer Service for Credit Control Dubai 29-09-2019 03-10-2019 View Details
CS171 Advanced Customer Service Management at the Work Place Abu Dhabi 29-09-2019 03-10-2019 View Details
CS172 Selling Skills for Customer Service Al Khobar 29-09-2019 03-10-2019 View Details
CS124 High Performance Road Map to Customer Service Excellence Muscat 29-09-2019 10-10-2019 View Details
CS173 The Power of Customer Service – an Intensive Development Program Abu Dhabi 29-09-2019 03-10-2019 View Details
CS122 Telephone Etiquette and Customer Care Dubai 06-10-2019 17-10-2019 View Details
CS176 Delivering Exceptional Client Services: How to Build Lasting Partnerships Abu Dhabi 06-10-2019 10-10-2019 View Details
CS146 Developing Effective Telephone Skills Dubai 06-10-2019 10-10-2019 View Details
CS175 Maximizing Customer Satisfaction in a Technical Environment Kuala Lumpur 06-10-2019 10-10-2019 View Details
CS174 Leadership & Communication Kuwait 06-10-2019 10-10-2019 View Details
CS182 Customer Service Perspective Dubai 13-10-2019 17-10-2019 View Details
CS177 Customer Service Essentials: Basic Skills for Serving Others Dubai 13-10-2019 17-10-2019 View Details
CS133 Effective Communication and Inspirational Presentations Abu Dhabi 13-10-2019 24-10-2019 View Details
CS178 Building Customer Relationship Dubai 13-10-2019 17-10-2019 View Details
CS179 Customer Relationship Management (CRM) Abu Dhabi 13-10-2019 17-10-2019 View Details
CS152 Writing for Results Abu Dhabi 20-10-2019 24-10-2019 View Details
CS186 Etiquette for Excellent Customer Service Istanbul 20-10-2019 24-10-2019 View Details
CS183 Customer Service Managing Relationships Abu Dhabi 20-10-2019 24-10-2019 View Details
CS185 Customer Focus in Business Markets Dubai 20-10-2019 24-10-2019 View Details
CS144 Creating a Service Culture: Strategies and Tactics for Creating an Environment of Excellence Abu Dhabi 20-10-2019 24-10-2019 View Details
CS164 Implementing and Managing a Customer Complaint System Abu Dhabi 27-10-2019 31-10-2019 View Details
CS187 Advanced Customer Satisfaction Measurement Dubai 27-10-2019 31-10-2019 View Details
CS134 The Active Communication Skills Kuwait 27-10-2019 07-11-2019 View Details
CS123 Creative and Innovative Internal Customer Services Abu Dhabi 27-10-2019 31-10-2019 View Details
CS129 Managing Customer Services and Dealing With Difficult Behavior  Dubai 27-10-2019 31-10-2019 View Details
CS104 Advanced Business Writing Skills Abu Dhabi 03-11-2019 07-11-2019 View Details
CS101 Advanced Communication Skills Abu Dhabi 03-11-2019 07-11-2019 View Details
CS137 Better Communication Skills at Work Dubai 03-11-2019 07-11-2019 View Details
CS135 Communication Skills and Positive Engagement with Others Kuala Lumpur 07-11-2019 28-11-2019 View Details
CS193 Certified Customer Service Manager Abu Dhabi 17-11-2019 21-11-2019 View Details
CS195 Advanced Customer Service Management Kuala Lumpur 17-11-2019 21-11-2019 View Details
CS143 Strategic Internal Communications Dubai 24-11-2019 28-11-2019 View Details
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