Customer Service and Communication Skills

Code Course Title Location Start Date End Date Details
CS166 Customer Service Mindset Dubai 07-01-2018 11-01-2018 View Details
CS100 Business Writing Skills Dubai 07-01-2018 11-01-2018 View Details
CS102 Interpersonal Communication Skills Dubai 14-01-2018 18-01-2018 View Details
CS101 Advanced Communication Skills Dubai 14-01-2018 25-01-2018 View Details
CS100 Business Writing Skills Dubai 14-01-2018 25-01-2018 View Details
CS101 Advanced Communication Skills Dubai 14-01-2018 18-01-2018 View Details
CS188 Measuring and Managing Customer Satisfaction Dubai 14-01-2018 18-01-2018 View Details
CS103 Organizational and Departmental Communication Abu Dhabi 21-01-2018 01-02-2018 View Details
CS117 Customer Service (ILM) Dubai 21-01-2018 25-01-2018 View Details
CS136 Presentation Skills (ILM) Dubai 21-01-2018 25-01-2018 View Details
CS102 Interpersonal Communication Skills Dubai 21-01-2018 01-02-2018 View Details
CS104 Advanced Business Writing Skills Dubai 28-01-2018 01-02-2018 View Details
CS172 Selling Skills for Customer Service Dubai 28-01-2018 01-02-2018 View Details
CS106 Technical Report Writing Istanbul 04-02-2018 08-02-2018 View Details
CS105 Advanced Presentation Skills Dubai 04-02-2018 08-02-2018 View Details
CS107 Making Powerful Presentations Dubai 11-02-2018 15-02-2018 View Details
CS108 Excellence in Customer Service Abu Dhabi 11-02-2018 15-02-2018 View Details
CS109 The Customer Complaint System: A Tool for Customer Service Improvement Dubai 18-02-2018 22-02-2018 View Details
CS104 Advanced Business Writing Skills Muscat 18-02-2018 01-03-2018 View Details
CS105 Advanced Presentation Skills Dubai 18-02-2018 01-03-2018 View Details
CS110 Certified Customer Service Professional Dubai 18-02-2018 22-02-2018 View Details
CS112 Customer Service Management Al Khobar 25-02-2018 01-03-2018 View Details
CS107 Making Powerful Presentations Dubai 25-02-2018 08-03-2018 View Details
CS106 Technical Report Writing Istanbul 25-02-2018 08-03-2018 View Details
CS111 Customer Satisfaction and Loyalty: Strategies and Measurement Abu Dhabi 25-02-2018 01-03-2018 View Details
CS181 Establishing and Managing a Contact Centre and Help Desk Dubai 04-03-2018 08-03-2018 View Details
CS189 Client Management Strategies for Retention & Growth Dubai 04-03-2018 08-03-2018 View Details
CS109 The Customer Complaint System: A Tool for Customer Service Improvement Dubai 04-03-2018 15-03-2018 View Details
CS108 Excellence in Customer Service Abu Dhabi 04-03-2018 15-03-2018 View Details
CS113 Customer Focused Management Abu Dhabi 04-03-2018 08-03-2018 View Details
CS175 Maximizing Customer Satisfaction in a Technical Environment Dubai 04-03-2018 08-03-2018 View Details
CS122 Telephone Etiquette and Customer Care Kuala Lumpur 11-03-2018 15-03-2018 View Details
CS110 Certified Customer Service Professional Dubai 11-03-2018 22-03-2018 View Details
CS111 Customer Satisfaction and Loyalty: Strategies and Measurement Abu Dhabi 11-03-2018 22-03-2018 View Details
CS114 Improve Your Telephone Skills - 'How To Win & Keep Customers' Kuwait 11-03-2018 15-03-2018 View Details
CS143 Strategic Internal Communications Dubai 11-03-2018 15-03-2018 View Details
CS116 Professional Business Communication Abu Dhabi 18-03-2018 22-03-2018 View Details
CS118 Communication and Interpersonal Skills Dubai 18-03-2018 22-03-2018 View Details
CS190 Customer Centric Development Al Khobar 18-03-2018 29-03-2018 View Details
CS117 Customer Service (ILM) Kuala Lumpur 25-03-2018 29-03-2018 View Details
CS101 Advanced Communication Skills Abu Dhabi 25-03-2018 29-03-2018 View Details
CS121 Speed Reading Dubai 25-03-2018 29-03-2018 View Details
CS106 Technical Report Writing Dubai 25-03-2018 29-03-2018 View Details
CS136 Presentation Skills (ILM) Kuala Lumpur 25-03-2018 29-03-2018 View Details
CS112 Customer Service Management Al Khobar 25-03-2018 05-04-2018 View Details
CS186 Etiquette for Excellent Customer Service Abu Dhabi 01-04-2018 05-04-2018 View Details
CS124 High Performance Road Map to Customer Service Excellence Muscat 01-04-2018 05-04-2018 View Details
CS114 Improve Your Telephone Skills - 'How To Win & Keep Customers' Kuwait 01-04-2018 12-04-2018 View Details
CS123 Creative and Innovative Internal Customer Services Abu Dhabi 01-04-2018 05-04-2018 View Details
CS115 Telephone Skills and Customer Care Kuala Lumpur 08-04-2018 19-04-2018 View Details
CS195 Advanced Customer Service Management Dubai 08-04-2018 12-04-2018 View Details
CS126 Communication in Crisis Istanbul 08-04-2018 12-04-2018 View Details
CS125 How to Create a Customer Service Mindset Dubai 08-04-2018 12-04-2018 View Details
CS116 Professional Business Communication Abu Dhabi 15-04-2018 26-04-2018 View Details
CS129 Managing Customer Services and Dealing With Difficult Behavior  Dubai 15-04-2018 19-04-2018 View Details
CS105 Advanced Presentation Skills Dubai 15-04-2018 19-04-2018 View Details
CS115 Telephone Skills and Customer Care London 15-04-2018 19-04-2018 View Details
CS128 Improving Customer Care/Service Abu Dhabi 15-04-2018 19-04-2018 View Details
CS127 Advanced Customer Relationship Management Dubai 15-04-2018 19-04-2018 View Details
CS190 Customer Centric Development Dubai 15-04-2018 19-04-2018 View Details
CS120 Professional Business Correspondence Dubai 22-04-2018 03-05-2018 View Details
CS113 Customer Focused Management Abu Dhabi 25-04-2018 05-04-2018 View Details
CS118 Communication and Interpersonal Skills Dubai 29-04-2018 10-05-2018 View Details
CS200 Developing Customer Service Abu Dhabi 29-04-2018 03-05-2018 View Details
CS130 Effective Communication & Teamwork Management Skills Dubai 29-04-2018 03-05-2018 View Details
CS132 Communication Skills: Results through Collaboration Al Khobar 29-04-2018 03-05-2018 View Details
CS133 Effective Communication and Inspirational Presentations Abu Dhabi 29-04-2018 03-05-2018 View Details
CS102 Interpersonal Communication Skills Abu Dhabi 06-05-2018 10-05-2018 View Details
CS135 Communication Skills and Positive Engagement with Others Kuala Lumpur 06-05-2018 10-05-2018 View Details
CS145 Creating Powerful Relationships Through Networking Dubai 06-05-2018 10-05-2018 View Details
CS134 The Active Communication Skills Kuwait 06-05-2018 10-05-2018 View Details
CS137 Better Communication Skills at Work Dubai 17-06-2018 21-06-2018 View Details
CS119 Report Writing Dubai 17-06-2018 28-06-2018 View Details
CS100 Business Writing Skills Abu Dhabi 17-06-2018 21-06-2018 View Details
CS138 Communication Skills: Senior Level Dubai 17-06-2018 21-06-2018 View Details
CS104 Advanced Business Writing Skills Abu Dhabi 17-06-2018 21-06-2018 View Details
CS181 Establishing and Managing a Contact Centre and Help Desk Dubai 24-06-2018 28-06-2018 View Details
CS121 Speed Reading Dubai 24-06-2018 05-07-2018 View Details
CS139 Moderation Techniques Abu Dhabi 24-06-2018 28-06-2018 View Details
CS106 Technical Report Writing Dubai 24-06-2018 28-06-2018 View Details
CS181 Establishing and Managing a Contact Centre and Help Desk Dubai 24-06-2018 28-06-2018 View Details
CS140 Assertiveness Skills and Dealing with Difficult Situations Dubai 24-06-2018 28-06-2018 View Details
CS146 Developing Effective Telephone Skills Istanbul 24-06-2018 28-06-2018 View Details
CS147 Creative & Innovative Problem Solving Dubai 01-07-2018 05-07-2018 View Details
CS141 Communication Skills and the Art of Public Discourse Dubai 01-07-2018 05-07-2018 View Details
CS142 Achieving Excellence in Customer Service Dubai 01-07-2018 05-07-2018 View Details
CS125 How to Create a Customer Service Mindset Dubai 01-07-2018 12-07-2018 View Details
CS203 Managing Customer Service Abu Dhabi 01-07-2018 05-07-2018 View Details
CS195 Advanced Customer Service Management Abu Dhabi 08-07-2018 12-07-2018 View Details
CS144 Creating a Service Culture: Strategies and Tactics for Creating an Environment of Excellence Muscat 08-07-2018 12-07-2018 View Details
CS114 Improve Your Telephone Skills - 'How To Win & Keep Customers' Dubai 08-07-2018 12-07-2018 View Details
CS148 Customer Service Excellence: How to Win and Keep Customers Abu Dhabi 08-07-2018 12-07-2018 View Details
CS126 Communication in Crisis Istanbul 08-07-2018 19-07-2018 View Details
CS127 Advanced Customer Relationship Management Dubai 15-07-2018 26-07-2018 View Details
CS150 Events & Facilities Management Dubai 15-07-2018 19-07-2018 View Details
CS122 Telephone Etiquette and Customer Care Abu Dhabi 15-07-2018 19-07-2018 View Details
CS126 Communication in Crisis Dubai 15-07-2018 19-07-2018 View Details
CS112 Customer Service Management Abu Dhabi 15-07-2018 19-07-2018 View Details
CS143 Strategic Internal Communications Dubai 15-07-2018 19-07-2018 View Details
CS152 Writing for Results Al Khobar 22-07-2018 26-07-2018 View Details
CS153 Developing World Class Customer Services: As a Competetive Strategy Abu Dhabi 22-07-2018 26-07-2018 View Details
CS128 Improving Customer Care/Service Abu Dhabi 22-07-2018 02-08-2018 View Details
CS188 Measuring and Managing Customer Satisfaction Dubai 22-07-2018 26-07-2018 View Details
CS124 High Performance Road Map to Customer Service Excellence Dubai 22-07-2018 26-07-2018 View Details
CS151 Professional Written Communication Abu Dhabi 22-07-2018 26-07-2018 View Details
CS155 Writing Effective Reports Kuala Lumpur 29-07-2018 02-08-2018 View Details
CS154 Customer Orientation & Communication Skills Kuwait 29-07-2018 02-08-2018 View Details
CS134 The Active Communication Skills Dubai 29-07-2018 02-08-2018 View Details
CS123 Creative and Innovative Internal Customer Services Abu Dhabi 29-07-2018 09-08-2018 View Details
CS115 Telephone Skills and Customer Care Abu Dhabi 29-07-2018 02-08-2018 View Details
CS189 Client Management Strategies for Retention & Growth Abu Dhabi 29-07-2018 02-08-2018 View Details
CS159 Responding to Conflict: Creating Resolution and Cooperation Abu Dhabi 05-08-2018 09-08-2018 View Details
CS156 Writing Effectively Briefing Notes Abu Dhabi 05-08-2018 09-08-2018 View Details
CS130 Effective Communication & Teamwork Management Skills Dubai 05-08-2018 16-08-2018 View Details
CS132 Communication Skills: Results through Collaboration Abu Dhabi 05-08-2018 09-08-2018 View Details
CS158 Influence Skills: Getting Results without Direct Authority Dubai 05-08-2018 09-08-2018 View Details
CS160 Assertiveness Skills: Communicating with Authority and Impact Dubai 12-08-2018 16-08-2018 View Details
CS143 Strategic Internal Communications Dubai 12-08-2018 16-08-2018 View Details
CS115 Telephone Skills and Customer Care Abu Dhabi 12-08-2018 16-08-2018 View Details
CS161 Certified Customer Service Executive Dubai 12-08-2018 16-08-2018 View Details
CS100 Business Writing Skills Abu Dhabi 02-09-2018 06-09-2018 View Details
CS163 Effective Communication and Influencing Others Abu Dhabi 02-09-2018 06-09-2018 View Details
CS162 Managing Difficult and Demanding Customers Dubai 02-09-2018 06-09-2018 View Details
CS131 Leadership, Communication & Interpersonal Skills: Leadership Through Self Mastery Abu Dhabi 16-09-2018 27-09-2018 View Details
CS165 Customer Service Excellence: How to Deliver Exceptional Value in Today's Busy Customer Dubai 16-09-2018 20-09-2018 View Details
CS137 Better Communication Skills at Work London 16-09-2018 20-09-2018 View Details
CS164 Implementing and Managing a Customer Complaint System Muscat 16-09-2018 20-09-2018 View Details
CS166 Customer Service Mindset Istanbul 23-09-2018 27-09-2018 View Details
CS132 Communication Skills: Results through Collaboration Al Khobar 23-09-2018 04-10-2018 View Details
CS136 Presentation Skills (ILM) Kuala Lumpur 23-09-2018 27-09-2018 View Details
CS142 Achieving Excellence in Customer Service Abu Dhabi 23-09-2018 27-09-2018 View Details
CS167 Reignite Your Passion for Customer Service Excellence Dubai 23-09-2018 27-09-2018 View Details
CS117 Customer Service (ILM) Abu Dhabi 30-09-2018 04-10-2018 View Details
CS168 Effective Customer Care and Dealing with Different Customer Abu Dhabi 30-09-2018 04-10-2018 View Details
CS135 Communication Skills and Positive Engagement with Others Dubai 30-09-2018 04-10-2018 View Details
CS169 Handling Customers Professionally Dubai 30-09-2018 04-10-2018 View Details
CS173 The Power of Customer Service – an Intensive Development Program Abu Dhabi 07-10-2018 11-10-2018 View Details
CS170 Customer Service for Credit Control Dubai 07-10-2018 11-10-2018 View Details
CS172 Selling Skills for Customer Service Al Khobar 07-10-2018 11-10-2018 View Details
CS124 High Performance Road Map to Customer Service Excellence Muscat 07-10-2018 18-10-2018 View Details
CS171 Advanced Customer Service Management at the Work Place Abu Dhabi 07-10-2018 11-10-2018 View Details
CS176 Delivering Exceptional Client Services: How to Build Lasting Partnerships Abu Dhabi 14-10-2018 18-10-2018 View Details
CS146 Developing Effective Telephone Skills Dubai 14-10-2018 18-10-2018 View Details
CS175 Maximizing Customer Satisfaction in a Technical Environment Kuala Lumpur 14-10-2018 18-10-2018 View Details
CS174 Leadership & Communication Kuwait 14-10-2018 18-10-2018 View Details
CS122 Telephone Etiquette and Customer Care Dubai 14-10-2018 25-10-2018 View Details
CS179 Customer Relationship Management (CRM) Abu Dhabi 21-10-2018 25-10-2018 View Details
CS177 Customer Service Essentials: Basic Skills for Serving Others Dubai 21-10-2018 25-10-2018 View Details
CS178 Building Customer Relationship Dubai 21-10-2018 25-10-2018 View Details
CS133 Effective Communication and Inspirational Presentations Abu Dhabi 21-10-2018 01-11-2018 View Details
CS182 Customer Service Perspective Dubai 21-10-2018 25-10-2018 View Details
CS134 The Active Communication Skills Kuwait 28-10-2018 08-11-2018 View Details
CS152 Writing for Results Abu Dhabi 28-10-2018 01-11-2018 View Details
CS185 Customer Focus in Business Markets Dubai 28-10-2018 01-11-2018 View Details
CS183 Customer Service Managing Relationships Abu Dhabi 28-10-2018 01-11-2018 View Details
CS186 Etiquette for Excellent Customer Service Istanbul 28-10-2018 01-11-2018 View Details
CS144 Creating a Service Culture: Strategies and Tactics for Creating an Environment of Excellence Abu Dhabi 28-10-2018 01-11-2018 View Details
CS164 Implementing and Managing a Customer Complaint System Abu Dhabi 04-11-2018 08-11-2018 View Details
CS135 Communication Skills and Positive Engagement with Others Kuala Lumpur 04-11-2018 15-11-2018 View Details
CS129 Managing Customer Services and Dealing With Difficult Behavior  Dubai 04-11-2018 08-11-2018 View Details
CS123 Creative and Innovative Internal Customer Services Abu Dhabi 04-11-2018 08-11-2018 View Details
CS187 Advanced Customer Satisfaction Measurement Dubai 04-11-2018 08-11-2018 View Details
CS190 Customer Centric Development Dubai 11-11-2018 15-11-2018 View Details
CS104 Advanced Business Writing Skills Abu Dhabi 11-11-2018 15-11-2018 View Details
CS101 Advanced Communication Skills Abu Dhabi 11-11-2018 15-11-2018 View Details
CS193 Certified Customer Service Manager Abu Dhabi 11-11-2018 15-11-2018 View Details
CS137 Better Communication Skills at Work Dubai 11-11-2018 15-11-2018 View Details
CS197 Body Language and Customer Service Dubai 25-11-2018 29-11-2018 View Details
CS136 Presentation Skills (ILM) Istanbul 25-11-2018 29-11-2018 View Details
CS181 Establishing and Managing a Contact Centre and Help Desk Dubai 25-11-2018 29-11-2018 View Details
CS195 Advanced Customer Service Management Kuala Lumpur 25-11-2018 29-11-2018 View Details
CS154 Customer Orientation & Communication Skills Dubai 25-11-2018 29-11-2018 View Details
CS179 Customer Relationship Management (CRM) Dubai 09-12-2018 13-12-2018 View Details
CS199 Customer Service and Communication Skills Abu Dhabi 09-12-2018 13-12-2018 View Details
CS143 Strategic Internal Communications Dubai 09-12-2018 13-12-2018 View Details
CS137 Better Communication Skills at Work Dubai 09-12-2018 20-12-2018 View Details
CS155 Writing Effective Reports Dubai 09-12-2018 13-12-2018 View Details
CS188 Measuring and Managing Customer Satisfaction Dubai 09-12-2018 13-12-2018 View Details
CS117 Customer Service (ILM) Istanbul 09-12-2018 13-12-2018 View Details
CS138 Communication Skills: Senior Level Dubai 16-12-2018 27-12-2018 View Details
CS200 Developing Customer Service Istanbul 16-12-2018 20-12-2018 View Details
CS202 How to Achieve Better Customer Service Abu Dhabi 16-12-2018 20-12-2018 View Details
CS201 Excellent Customer Service Abu Dhabi 16-12-2018 20-12-2018 View Details
CS203 Managing Customer Service Kuala Lumpur 16-12-2018 20-12-2018 View Details
CS205 High Impact Communication Skills Dubai 23-12-2018 27-12-2018 View Details
CS189 Client Management Strategies for Retention & Growth Dubai 23-12-2018 27-12-2018 View Details
CS162 Managing Difficult and Demanding Customers Dubai 23-12-2018 27-12-2018 View Details
CS195 Advanced Customer Service Management London 23-12-2018 27-12-2018 View Details
CS206 Managing Service Quality and Customer Satisfaction Abu Dhabi 23-12-2018 27-12-2018 View Details
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