Customer Service and Communication Skills

Code Course Title Location Start Date End Date Details
CS104 Advanced Business Writing Skills Abu Dhabi 03-11-2019 07-11-2019 View Details
CS101 Advanced Communication Skills Abu Dhabi 03-11-2019 07-11-2019 View Details
CS199 Customer Service and Communication Skills Abu Dhabi 08-12-2019 12-12-2019 View Details
CS155 Writing Effective Reports Dubai 08-12-2019 12-12-2019 View Details
CS200 Developing Customer Service Istanbul 15-12-2019 19-12-2019 View Details
CS201 Excellent Customer Service Abu Dhabi 15-12-2019 19-12-2019 View Details
CS202 How to Achieve Better Customer Service Abu Dhabi 15-12-2019 19-12-2019 View Details
CS203 Managing Customer Service Kuala Lumpur 15-12-2019 19-12-2019 View Details
CS189 Client Management Strategies for Retention & Growth Dubai 22-12-2019 26-12-2019 View Details
CS195 Advanced Customer Service Management London 22-12-2019 26-12-2019 View Details
CS162 Managing Difficult and Demanding Customers Dubai 22-12-2019 26-12-2019 View Details
CS205 High Impact Communication Skills Dubai 22-12-2019 26-12-2019 View Details
CS206 Managing Service Quality and Customer Satisfaction Abu Dhabi 22-12-2019 26-12-2019 View Details
CS100 Business Writing Skills Dubai 05-01-2020 09-01-2020 View Details
CS166 Customer Service Mindset Dubai 05-01-2020 09-01-2020 View Details
CS100 Business Writing Skills Dubai 05-01-2020 16-01-2020 View Details
CS101 Advanced Communication Skills Dubai 12-01-2020 16-01-2020 View Details
CS102 Interpersonal Communication Skills Dubai 12-01-2020 16-01-2020 View Details
CS101 Advanced Communication Skills Dubai 12-01-2020 23-01-2020 View Details
CS188 Measuring and Managing Customer Satisfaction Dubai 12-01-2020 16-01-2020 View Details
CS102 Interpersonal Communication Skills Dubai 19-01-2020 30-01-2020 View Details
CS117 Customer Service Dubai 19-01-2020 23-01-2020 View Details
CS136 Presentation Skills Dubai 19-01-2020 23-01-2020 View Details
CS172 Selling Skills for Customer Service Dubai 26-01-2020 30-01-2020 View Details
CS104 Advanced Business Writing Skills Dubai 26-01-2020 30-01-2020 View Details
CS103 Organizational and Departmental Communication Abu Dhabi 26-01-2020 06-02-2020 View Details
CS106 Technical Report Writing Istanbul 02-02-2020 06-02-2020 View Details
CS104 Advanced Business Writing Skills Dubai 02-02-2020 13-02-2020 View Details
CS105 Advanced Presentation Skills Dubai 02-02-2020 06-02-2020 View Details
CS107 Making Powerful Presentations Dubai 09-02-2020 13-02-2020 View Details
CS108 Excellence in Customer Service Abu Dhabi 09-02-2020 13-02-2020 View Details
CS105 Advanced Presentation Skills Dubai 09-02-2020 20-02-2020 View Details
CS109 The Customer Complaint System: A Tool for Customer Service Improvement Dubai 16-02-2020 20-02-2020 View Details
CS110 Certified Customer Service Professional Dubai 16-02-2020 20-02-2020 View Details
CS106 Technical Report Writing Istanbul 16-02-2020 27-02-2020 View Details
CS111 Customer Satisfaction and Loyalty: Strategies and Measurement Abu Dhabi 23-02-2020 27-02-2020 View Details
CS112 Customer Service Management Abu Dhabi 23-02-2020 27-02-2020 View Details
CS107 Making Powerful Presentations Dubai 23-02-2020 05-03-2020 View Details
CS175 Maximizing Customer Satisfaction in a Technical Environment Dubai 01-03-2020 05-03-2020 View Details
CS113 Customer Focused Management Abu Dhabi 01-03-2020 05-03-2020 View Details
CS181 Establishing and Managing a Contact Centre and Help Desk Dubai 01-03-2020 05-03-2020 View Details
CS189 Client Management Strategies for Retention & Growth Dubai 01-03-2020 05-03-2020 View Details
CS114 Improve Your Telephone Skills - 'How To Win & Keep Customers' Dubai 08-03-2020 12-03-2020 View Details
CS122 Telephone Etiquette and Customer Care Kuala Lumpur 08-03-2020 12-03-2020 View Details
CS108 Excellence in Customer Service Abu Dhabi 08-03-2020 19-03-2020 View Details
CS143 Strategic Internal Communications Dubai 08-03-2020 12-03-2020 View Details
CS116 Professional Business Communication Abu Dhabi 15-03-2020 19-03-2020 View Details
CS118 Communication and Interpersonal Skills Dubai 15-03-2020 19-03-2020 View Details
CS110 Certified Customer Service Professional Dubai 15-03-2020 26-03-2020 View Details
CS105 Advanced Presentation Skills Dubai 15-03-2020 19-03-2020 View Details
CS109 The Customer Complaint System: A Tool for Customer Service Improvement Dubai 18-03-2020 19-03-2020 View Details
CS106 Technical Report Writing Dubai 22-03-2020 26-03-2020 View Details
CS121 Speed Reading Dubai 22-03-2020 26-03-2020 View Details
CS111 Customer Satisfaction and Loyalty: Strategies and Measurement Abu Dhabi 22-03-2020 02-04-2020 View Details
CS117 Customer Service Kuala Lumpur 22-03-2020 26-03-2020 View Details
CS136 Presentation Skills Kuala Lumpur 22-03-2020 26-03-2020 View Details
CS101 Advanced Communication Skills Abu Dhabi 22-03-2020 26-03-2020 View Details
CS123 Creative and Innovative Internal Customer Services Abu Dhabi 29-03-2020 02-04-2020 View Details
CS124 High Performance Road Map to Customer Service Excellence Dubai 29-03-2020 02-04-2020 View Details
CS186 Etiquette for Excellent Customer Service Abu Dhabi 29-03-2020 02-04-2020 View Details
CS125 How to Create a Customer Service Mindset Dubai 05-04-2020 09-04-2020 View Details
CS126 Communication in Crisis Istanbul 05-04-2020 09-04-2020 View Details
CS195 Advanced Customer Service Management Dubai 05-04-2020 09-04-2020 View Details
CS112 Customer Service Management Abu Dhabi 05-04-2020 16-04-2020 View Details
CS127 Advanced Customer Relationship Management Dubai 12-04-2020 16-04-2020 View Details
CS115 Telephone Skills and Customer Care London 12-04-2020 16-04-2020 View Details
CS128 Improving Customer Care/Service Abu Dhabi 12-04-2020 16-04-2020 View Details
CS113 Customer Focused Management Abu Dhabi 12-04-2020 23-04-2020 View Details
CS190 Customer Centric Development Dubai 12-04-2020 16-04-2020 View Details
CS200 Developing Customer Service Abu Dhabi 19-04-2020 23-04-2020 View Details
CS130 Effective Communication & Teamwork Management Skills Dubai 19-04-2020 23-04-2020 View Details
CS132 Communication Skills: Results through Collaboration Al Khobar 19-04-2020 23-04-2020 View Details
CS129 Managing Customer Services and Dealing With Difficult Behavior  Dubai 19-04-2020 23-04-2020 View Details
CS133 Effective Communication and Inspirational Presentations Abu Dhabi 31-05-2020 04-06-2020 View Details
CS134 The Active Communication Skills Dubai 31-05-2020 04-06-2020 View Details
CS135 Communication Skills and Positive Engagement with Others Kuala Lumpur 31-05-2020 04-06-2020 View Details
CS102 Interpersonal Communication Skills Abu Dhabi 31-05-2020 04-06-2020 View Details
CS145 Creating Powerful Relationships Through Networking Dubai 31-05-2020 04-06-2020 View Details
CS114 Improve Your Telephone Skills - 'How To Win & Keep Customers' Dubai 31-05-2020 11-06-2020 View Details
CS137 Better Communication Skills at Work Dubai 07-06-2020 11-06-2020 View Details
CS138 Communication Skills: Senior Level Dubai 07-06-2020 11-06-2020 View Details
CS100 Business Writing Skills Abu Dhabi 07-06-2020 11-06-2020 View Details
CS115 Telephone Skills and Customer Care Kuala Lumpur 07-06-2020 18-06-2020 View Details
CS104 Advanced Business Writing Skills Dubai 07-06-2020 11-06-2020 View Details
CS139 Moderation Techniques Abu Dhabi 14-06-2020 18-06-2020 View Details
CS106 Technical Report Writing Dubai 14-06-2020 18-06-2020 View Details
CS140 Assertiveness Skills and Dealing with Difficult Situations Dubai 14-06-2020 18-06-2020 View Details
CS146 Developing Effective Telephone Skills Istanbul 14-06-2020 18-06-2020 View Details
CS181 Establishing and Managing a Contact Centre and Help Desk Dubai 14-06-2020 18-06-2020 View Details
CS203 Managing Customer Service Abu Dhabi 21-06-2020 25-06-2020 View Details
CS141 Communication Skills and the Art of Public Discourse Dubai 21-06-2020 25-06-2020 View Details
CS142 Achieving Excellence in Customer Service Dubai 21-06-2020 25-06-2020 View Details
CS147 Creative & Innovative Problem Solving Dubai 21-06-2020 25-06-2020 View Details
CS116 Professional Business Communication Abu Dhabi 21-06-2020 02-07-2020 View Details
CS120 Professional Business Correspondence Dubai 21-06-2020 02-07-2020 View Details
CS195 Advanced Customer Service Management Abu Dhabi 28-06-2020 02-07-2020 View Details
CS144 Creating a Service Culture: Strategies and Tactics for Creating an Environment of Excellence Dubai 28-06-2020 02-07-2020 View Details
CS114 Improve Your Telephone Skills - 'How To Win & Keep Customers' Dubai 28-06-2020 02-07-2020 View Details
CS148 Customer Service Excellence: How to Win and Keep Customers Abu Dhabi 28-06-2020 02-07-2020 View Details
CS118 Communication and Interpersonal Skills Dubai 28-06-2020 09-07-2020 View Details
CS112 Customer Service Management Abu Dhabi 05-07-2020 09-07-2020 View Details
CS126 Communication in Crisis Dubai 05-07-2020 09-07-2020 View Details
CS150 Events & Facilities Management Dubai 05-07-2020 09-07-2020 View Details
CS122 Telephone Etiquette and Customer Care Abu Dhabi 05-07-2020 09-07-2020 View Details
CS119 Report Writing Dubai 05-07-2020 16-07-2020 View Details
CS143 Strategic Internal Communications Dubai 05-07-2020 09-07-2020 View Details
CS151 Professional Written Communication Abu Dhabi 12-07-2020 16-07-2020 View Details
CS152 Writing for Results Abu Dhabi 12-07-2020 16-07-2020 View Details
CS153 Developing World Class Customer Services: As a Competetive Strategy Abu Dhabi 12-07-2020 16-07-2020 View Details
CS124 High Performance Road Map to Customer Service Excellence Dubai 12-07-2020 16-07-2020 View Details
CS121 Speed Reading Dubai 12-07-2020 23-07-2020 View Details
CS115 Telephone Skills and Customer Care Abu Dhabi 19-07-2020 23-07-2020 View Details
CS154 Customer Orientation & Communication Skills Dubai 19-07-2020 23-07-2020 View Details
CS188 Measuring and Managing Customer Satisfaction Dubai 19-07-2020 23-07-2020 View Details
CS189 Client Management Strategies for Retention & Growth Abu Dhabi 19-07-2020 23-07-2020 View Details
CS156 Writing Effectively Briefing Notes Abu Dhabi 08-08-2020 13-08-2020 View Details
CS155 Writing Effective Reports Kuala Lumpur 09-08-2020 13-08-2020 View Details
CS134 The Active Communication Skills Dubai 09-08-2020 13-08-2020 View Details
CS132 Communication Skills: Results through Collaboration Abu Dhabi 23-08-2020 27-08-2020 View Details
CS158 Influence Skills: Getting Results without Direct Authority Dubai 23-08-2020 27-08-2020 View Details
CS159 Responding to Conflict: Creating Resolution and Cooperation Abu Dhabi 23-08-2020 27-08-2020 View Details
CS160 Assertiveness Skills: Communicating with Authority and Impact Dubai 23-08-2020 27-08-2020 View Details
CS125 How to Create a Customer Service Mindset Dubai 23-08-2020 03-09-2020 View Details
CS115 Telephone Skills and Customer Care Abu Dhabi 30-08-2020 03-09-2020 View Details
CS161 Certified Customer Service Executive Dubai 30-08-2020 03-09-2020 View Details
CS162 Managing Difficult and Demanding Customers Dubai 30-08-2020 03-09-2020 View Details
CS163 Effective Communication and Influencing Others Abu Dhabi 30-08-2020 03-09-2020 View Details
CS126 Communication in Crisis Istanbul 30-08-2020 10-09-2020 View Details
CS164 Implementing and Managing a Customer Complaint System Dubai 06-09-2020 10-09-2020 View Details
CS137 Better Communication Skills at Work London 06-09-2020 10-09-2020 View Details
CS127 Advanced Customer Relationship Management Dubai 06-09-2020 17-09-2020 View Details
CS165 Customer Service Excellence: How to Deliver Exceptional Value in Today's Busy Customer Dubai 06-09-2020 10-09-2020 View Details
CS142 Achieving Excellence in Customer Service Abu Dhabi 13-09-2020 17-09-2020 View Details
CS167 Reignite Your Passion for Customer Service Excellence Dubai 13-09-2020 17-09-2020 View Details
CS128 Improving Customer Care/Service Abu Dhabi 13-09-2020 24-09-2020 View Details
CS136 Presentation Skills Abu Dhabi 13-09-2020 17-09-2020 View Details
CS166 Customer Service Mindset Abu Dhabi 20-09-2020 24-09-2020 View Details
CS168 Effective Customer Care and Dealing with Different Customer Abu Dhabi 20-09-2020 24-09-2020 View Details
CS135 Communication Skills and Positive Engagement with Others Dubai 20-09-2020 24-09-2020 View Details
CS117 Customer Service Abu Dhabi 20-09-2020 24-09-2020 View Details
CS123 Creative and Innovative Internal Customer Services Abu Dhabi 20-09-2020 01-10-2020 View Details
CS169 Handling Customers Professionally Dubai 27-09-2020 01-10-2020 View Details
CS170 Customer Service for Credit Control Dubai 27-09-2020 01-10-2020 View Details
CS171 Advanced Customer Service Management at the Work Place Abu Dhabi 27-09-2020 01-10-2020 View Details
CS130 Effective Communication & Teamwork Management Skills Dubai 27-09-2020 08-10-2020 View Details
CS172 Selling Skills for Customer Service Abu Dhabi 04-10-2020 08-10-2020 View Details
CS173 The Power of Customer Service – an Intensive Development Program Abu Dhabi 04-10-2020 08-10-2020 View Details
CS174 Leadership & Communication Dubai 04-10-2020 08-10-2020 View Details
CS175 Maximizing Customer Satisfaction in a Technical Environment Kuala Lumpur 04-10-2020 08-10-2020 View Details
CS176 Delivering Exceptional Client Services: How to Build Lasting Partnerships Abu Dhabi 11-10-2020 15-10-2020 View Details
CS146 Developing Effective Telephone Skills Dubai 11-10-2020 15-10-2020 View Details
CS177 Customer Service Essentials: Basic Skills for Serving Others Dubai 11-10-2020 15-10-2020 View Details
CS178 Building Customer Relationship Dubai 11-10-2020 15-10-2020 View Details
CS132 Communication Skills: Results through Collaboration Abu Dhabi 11-10-2020 22-10-2020 View Details
CS179 Customer Relationship Management (CRM) Abu Dhabi 18-10-2020 22-10-2020 View Details
CS182 Customer Service Perspective Dubai 18-10-2020 22-10-2020 View Details
CS183 Customer Service Managing Relationships Abu Dhabi 18-10-2020 22-10-2020 View Details
CS144 Creating a Service Culture: Strategies and Tactics for Creating an Environment of Excellence Abu Dhabi 18-10-2020 22-10-2020 View Details
CS124 High Performance Road Map to Customer Service Excellence Dubai 18-10-2020 29-10-2020 View Details
CS185 Customer Focus in Business Markets Dubai 25-10-2020 29-10-2020 View Details
CS186 Etiquette for Excellent Customer Service Istanbul 25-10-2020 29-10-2020 View Details
CS152 Writing for Results Abu Dhabi 25-10-2020 29-10-2020 View Details
CS187 Advanced Customer Satisfaction Measurement Dubai 25-10-2020 29-10-2020 View Details
CS122 Telephone Etiquette and Customer Care Dubai 25-10-2020 05-11-2020 View Details
CS123 Creative and Innovative Internal Customer Services Abu Dhabi 01-11-2020 05-11-2020 View Details
CS164 Implementing and Managing a Customer Complaint System Abu Dhabi 01-11-2020 05-11-2020 View Details
CS133 Effective Communication and Inspirational Presentations Abu Dhabi 01-11-2020 12-11-2020 View Details
CS129 Managing Customer Services and Dealing With Difficult Behavior  Dubai 01-11-2020 05-11-2020 View Details
CS190 Customer Centric Development Dubai 08-11-2020 12-11-2020 View Details
CS137 Better Communication Skills at Work Dubai 08-11-2020 12-11-2020 View Details
CS193 Certified Customer Service Manager Abu Dhabi 08-11-2020 12-11-2020 View Details
CS134 The Active Communication Skills Dubai 08-11-2020 19-11-2020 View Details
CS135 Communication Skills and Positive Engagement with Others Kuala Lumpur 15-11-2020 26-11-2020 View Details
CS136 Presentation Skills Istanbul 15-11-2020 19-11-2020 View Details
CS181 Establishing and Managing a Contact Centre and Help Desk Dubai 15-11-2020 19-11-2020 View Details
CS195 Advanced Customer Service Management Kuala Lumpur 15-11-2020 19-11-2020 View Details
CS154 Customer Orientation & Communication Skills Dubai 15-11-2020 19-11-2020 View Details
CS197 Body Language and Customer Service Dubai 22-11-2020 26-11-2020 View Details
CS188 Measuring and Managing Customer Satisfaction Dubai 22-11-2020 26-11-2020 View Details
CS179 Customer Relationship Management (CRM) Dubai 22-11-2020 26-11-2020 View Details
CS143 Strategic Internal Communications Dubai 22-11-2020 26-11-2020 View Details
CS117 Customer Service Istanbul 06-12-2020 10-12-2020 View Details
CS138 Communication Skills: Senior Level Dubai 13-12-2020 24-12-2020 View Details
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