Developing Your Emotional Intelligence
29-04-2024 - 03-05-2024 | 3300 | دبي |
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Emotional intelligence (EI) is vital to being an effective and high-performing member of any team. Business professionals who understand the connection between emotions and actions and can apply EI skills to maximize effectiveness have a stand-out advantage in any organization.
By the end of our Confidence Building training and Assertiveness course you will be able to:
Anyone who needs to develop their assertiveness skills in the workplace and improve self-esteem
The Meaning and Value of Emotional Intelligence
· Defining Emotional Intelligence (EI)
· Comprehending the neurological and physiological underpinnings of EI
· Relating the behaviors, impact and challenges of EI on workplace performance
· Identifying your workplace relationships and their importance to yourself and others
Explaining the EI Competency Framework
· Defining the four domains in the Emotional Intelligence model
· Explaining the relevant competencies associated with each domain
Gaining Personal Insight into Your EI Competencies through a Self-Assessment
· Describing your EI strengths and challenges to illustrate your ESCI profile
· Selecting potential developmental areas for enhancing your EI skills
· Being aware of your personal reactions to the self-assessment
Tools and Techniques for Increasing Competence in the Four Domains of EI
· Explaining each domain: Self Awareness, Self-Management, Social Awareness, Relationship Management
· Describing developmental activities that will increase skill and understanding
· Practicing developmental activities associated with each domain
Identifying Areas for Improvement and Specific Steps for Developing EI
Learning Objectives
Overview of Emotional Intelligence
Identifying Emotions
Understanding Emotions
Leveraging Emotions
Managing Emotions
Emotional Intelligence Blueprint
A variety of methodologies will be used during the course that includes:
· (30%) Based on Case Studies
· (30%) Techniques
· (30%) Role Play
· (10%) Concepts
· Pre-test and Post-test
· Variety of Learning Methods
· Lectures
· Case Studies and Self Questionaires
· Group Work
· Discussion
· Presentation
This rate includes participant’s manual, Hand-Outs, buffet lunch, coffee/tea on arrival, morning & afternoon of each day.
Daily Course Timings:
08:00 - 08:20 Morning Coffee / Tea
08:20 - 10:00 First Session
10:00 - 10:20 Coffee / Tea / Snacks
10:20 - 12:20 Second Session
12:20 - 13:30 Lunch Break & Prayer Break
13:30 - 15:00 Last Session