Winning with People and Managing It

16-12-2024 - 20-12-2024 3300 دبي

 

Course Introduction:

 

This course will help the delegates to understand his role as manager and leader. It will also help establish clear objectives and standards of performance for the team.

 

Course Objectives:

 

  • Managing your workload using effective prioritization and delegation techniques 
  • Maximizing your influencing skills
  • Building an effective team
  • Developing and leveraging the capabilities of team members

 

 

Who Should Attend?

 

Managers, supervisors, and team leaders who are responsible for building and maintaining effective teams in the workplace.

 

Course Outline:

 

Module One: Understanding Your Role

  • Leader or manager?
  • Self-perception
  • Beyond the job description: finding out what your organization requires of you
  • Balancing conflicting stakeholder demands
  • Understanding the nature of change
  • A model for implementing change

 

Module Two: Personal Effectiveness, Time Management and Delegation

  • Understanding yourself and your organizational environment
  • Outcome orientation
  • Setting personal and team objectives
  • Managing performance
  • Finding and using time effectively
  • A model for effective delegation

 

Module Three: Communication, Influence & Conflict Management

  • Channels of communication
  • Effective listening skills
  • Emotions and rapport
  • Persuasion and negotiation: the keys to personal influence
  • Managing conflict assertively

 

Module Four: Team Building, People Management and Motivation

  • How high-performing teams work?
  • Identifying team roles
  • Teams in practice: teambuilding exercise
  • Motivation and reward
  • Building and sharing a vision
  • Different approaches to leadership

 

Module Five: Enhancing Team Performance through Coaching and Development

  • How people learn?
  • Coaching for personal and team growth
  • Feedback skills
  • Development planning
  • Next steps

 

 

Course Methodology:

 

A variety of methodologies will be used during the course that includes:

·         (30%) Based on Case Studies

·         (30%) Techniques 

·         (30%) Role Play

·         (10%) Concepts

·         Pre-test and Post-test

·         Variety of Learning Methods

·         Lectures

·         Case Studies and Self Questionaires

·         Group Work

·         Discussion

·         Presentation

 

Course Fees:

 

This rate includes participant’s manual, Hand-Outs, buffet lunch, coffee/tea on arrival, morning & afternoon of each day.

 

Course Timings:

 

Daily Course Timings:

    08:00 - 08:20       Morning Coffee / Tea

    08:20 - 10:00       First Session

    10:00 - 10:20       Coffee / Tea / Snacks

    10:20 - 12:20       Second Session

    12:20 - 13:30       Lunch Break & Prayer Break

    13:30 - 15:00       Last Session

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